MoveMe
Account & data

Delete your account

You can permanently delete your MoveMe account and everything linked to it at any time — in a few taps inside the app, or by emailing us if you can’t get in.

In the app: instant By email: within 30 days Last updated 28 September 2026

In the app Fastest

Profile → Delete Account. Done immediately.

By email

Lost your phone or can’t sign in? We’ll do it for you.

Everything goes

Profile, vehicles, photos, stickers and messages.

Can’t be undone

Your QR stickers stop working straight away.

MoveMe is operated by Whole Choice LTD. This page explains how to delete your account in the MoveMe app (package com.parktagapp.mobile) and what happens to your information when you do.

1Delete it in the app

The fastest way — your data is removed as soon as you confirm.

Profile→Delete Account→Delete

  1. Open the MoveMe app and sign in with the phone number of the account you want to delete.
  2. Tap the Profile tab at the bottom of the screen.
  3. Scroll down and tap Delete Account.
  4. Read the warning and tap Delete to confirm. You’ll be signed out once your data has been removed.

Uninstalling the app does not delete your account. Please use the steps above or email us.

2No access to the app? Email us

Send an email from any address with the subject “Delete my MoveMe account” and the phone number registered to your account.

To muhammadbilal198720@gmail.com
Subject Delete my MoveMe account
Please delete my MoveMe account and all data linked to it.
Registered phone number: +92 3XX XXXXXXX

We confirm it’s you

To protect you, we may send a one-time code to your registered number before deleting anything.

Done within 30 days

We complete email requests within 30 days and reply to let you know once it’s done.

Email a deletion request

3Before you delete

It’s permanent

We can’t restore your account, vehicles or messages once they’re deleted.

Stickers stop working

Anyone who scans your QR stickers won’t be able to reach you. You may want to peel them off.

Chats vanish for both sides

Conversations are removed for you and for the other person in them.

Just one car?

Open that vehicle and tap Remove Vehicle instead — your account stays.

Signing up again later with the same number starts a brand-new, empty account.

4What happens to your data

Permanently deleted

  • Your profile: name, phone number and CNIC
  • Your sign-in account
  • All your vehicles and their details (make, model, plate, colour, registration details)
  • Vehicle photos and RC card images
  • Your QR stickers — they stop working immediately
  • All conversations you took part in, including text and voice messages, for both participants
  • Push notification tokens and sign-in code records

Kept for a limited time

  • Backups: copies may remain in secure, encrypted backups for up to 30 days, then are erased automatically.
  • Server logs: technical logs that may contain your account ID are kept for up to 30 days for security and troubleshooting.
  • Legal: limited records we are required by law to keep, only for as long as the law requires.

Nothing is kept for advertising or sold to anyone.

More detail on how we handle your information is in our Privacy Policy.

5Questions

Need help deleting your account, or have a question about your data?

Whole Choice LTD (MoveMe) · Pakistan

muhammadbilal198720@gmail.com

Email us